Cook Memorial Library

Tamworth, NH

Netflix comes to Cook Memorial

Posted on | February 11, 2007 | 5 Comments

We now have an account with Netflix and patrons are invited to request the DVDs they would like us to rent. We have a one-at-a-time contract which means that Netflix won’t send the next request “in the queue” until the current one is sent back. There is a sign-up on the circulation desk where you can make your requests. We will call you when your Netflix request comes in and you may borrow it for up to two days. Keep in mind that we won’t receive the next patron’s request until yours is sent back. Be prompt returning or you’ll hold up others. If you are interested, take a look at Netflix’s 80,000 choices, and let us know what you would like. If you want to suggest a title to us, make a comment below.

Since Newsweek published an article about a NH library using Netflix for its patrons, there’s been a bit of controversy. I believe that we were the first library in New Hampshire to do so. Netflix has never contacted me to say that it was forbidden, and I don’t think it’s in their best interests to do so. Many patrons, who had never heard of Netflix before we offered their service through the library, now have their own accounts. In early April 2008, I was interviewed on the phone by Library Journal. Here’s the result of that interview.


5 Responses to “Netflix comes to Cook Memorial”

  1. Lichen
    February 21st, 2007 @ 10:35 pm

    How should I let you know what movies I’d like to request?

  2. Jay
    February 22nd, 2007 @ 2:09 pm

    We’ve decided to treat Netflix requests like interlibrary loans, so leave a comment here or on either Chris’ or Patti’s page under Staff (‘About Us’ on the navigation bar.)

    [tags]Netflix, films, movies, requests, ILLs[/tags]

  3. Jeff
    March 5th, 2007 @ 8:41 pm

    Hey- this is a very cool idea!

    [tags]netflix, films, movies[/tags]

  4. Jay
    March 6th, 2007 @ 2:37 pm

    The Netflix program is working out very well. In a little over a month, 10 patrons have seen Netflix films.
    To keep the queue moving, it’s important that people who reserve Netflix titles come right in to take them home when they get the phone call. And bring them right back. We only wait two or three days for someone to come in for their DVD after they’ve been notified that it is on reserve. Then, the title gets put back on the queue at the end of the line.

    [tags]Netflix, interlibrary loan, DVD[/tags]

  5. Netflix has a long tail. It’s true, I saw it in the library. « Librarian, Interrupted
    April 15th, 2009 @ 5:11 pm

    [...] Yes, we are still using Netflix. We are circulating two at a time now. Very popular service. Even more so in this lousy economy. There are (red) cards on the circ desk to be filled out by the patrons with their request. We queue the patron requests up on the Netflix website, and loan only one unit per person at a time. Then the patrons must queue up again.  It’s a two-day rental to keep the queue moving. I think it’s well worth the $13.99 per month it costs… [...]

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